IntroductionThe Voucher screen is used to create vouchers. Vouchers are given to the client before their departure, who hands them over to the appropriate supplier (e.g. upon arriving at a hotel), to claim the services on the voucher, and then returned to your tour-operator by the supplier with their invoice in order to claim payment.
The Voucher screen works in the same way as the
Request
screen, and uses the same system to generate the vouchers; with the exception that all data is seen by the client as well as the supplier.
Generating vouchers
Although the voucher screen allows updating of times, durations, service detail etc., they should normally updated within the holiday prior to generating the vouchers. This ensures that other documentation picks up the same values, and that if voucher generation has to be repeated changes do not need to be re-applied. At this stage the holiday would already have had all needed data entered in order that Supplier Requests were correct.
Main Group:-
Request type
: indicate to the supplier what status this request is
Supplier Group:-
ID
: A supplier ID: This is used when setting the associated service status
Confirm
: This is freeform text that may be included on the voucher template
Services Group:-
Values should accurately reflect the services previously requested/confirmed with the supplier.
# Pax
: Total number of people travelling
Child
: Either the number of children included in
#Pax
, or a message such as "3 children aged 2,6,8". If the children's date of birth are entered into the
Pax
table, this field will be automatically set with a message.
Special
: This text can be presented in your request template e.g. under the heading "Special requests". e.g. "Honeymoon couple". If an adjuster service with fee type SOF applies to this service, it will be described in Special. If a Pax has a "Dietry Reqs" set that will be listed in Special.
Related Itinerary
:-
The dates indicate start and end date for this service; timings are picked up from the related service.
Where connecting details are relevant (e.g. flight details for a transfer to/from the airport), they are put into the
Detail
box.
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