The Supplier Unavailable screen is used to mark a supplier (normally a hotelier) as unavailable (stop sale) e.g. due to an hotel closure for owners annual holiday.
The rules are checked for services whose source is AUTo and service status is Quote; the basis for this is shown below. Note that this means when a service that has been confirmed is changed to a different date or duration, no check against these rules is made; consider setting service status back to Quote as part of the workflow in this event, otherwise this will be handled when the supplier is notified of the change.Â
If a service is costed that matches a rule, the costing will fail with a NoMatch error, and the rule reason (if set) will be included in the error details.Â
As the API uses automatic pricing these rules also affect the API results - see the API documentation for more details.
Open existing rules as above and press copy on the row of a suitable rule;Â
Supplier : The code for the supplier - required
Supplier Type : Hotel or Supplier - required
Unavailable between : Dates supplier is unavailable: both dates required
Reason : A short message to indicate to the user why the supplier is unavailable. Note that this reason could be displayed to your customers so should be worded appropriately. This message is not required, but it is generally useful to provide it.
Disabled : If this rule should no longer be applied, set to Yes.